Enjoy fast, reliable, and secure jewelry delivery across the UAE. Luna Dura offers Same-Day Delivery in Dubai, standard shipping across all Emirates, and Bespoke Shipment Protocols for our GCC and international clientele.
🏆 The Iron Clad Delivery Promise
- ✅ Personalized Human Tracking: Every order is monitored by a Luna Dura team member with updates available via WhatsApp.
- ✅ Secure Safety Packing: Reinforced packaging designed to protect 925 silver and gemstones during transit.
- ✅ Certified Handling: Each piece is inspected before dispatch to ensure quality and accuracy.
Local UAE Delivery Options
- Same-Day Delivery (Dubai): Orders placed before 12PM. Coverage includes Downtown, Dubai Marina, JLT, Business Bay, and surrounding areas.
- Express Delivery (2–3 Hours): Available upon advance confirmation via WhatsApp for urgent requests.
- Standard UAE Delivery (2–3 Days): Reliable shipping across all Emirates.
For urgent delivery coordination, timing requests, or special handling, please contact us directly via WhatsApp at +971 52 220 0582, or email care@lunadura.com or info@lunadura.com. We do not manage delivery requests via Instagram DM.
📍 Showroom Pickup (Cash Option Available)
Visit us on Sheikh Zayed Road at Al Durrah Tower (directly opposite the Museum of the Future).
You may visit the boutique directly without placing an online order if you prefer cash payment. Orders placed online for pickup will follow standard pricing with no adjustments.
As a gesture of appreciation for in-person visits, certain purchases may receive a store-exclusive consideration.
Location: Trade Centre Metro Station, Mezzanine Floor, Shop 41.
🌍 GCC & MENA Regional Shipping
For clients across Saudi Arabia, Qatar, Kuwait, Oman, and Bahrain, we provide a dedicated Bespoke Shipment Protocol:
- ✈️ Priority Air Freight: 85 AED per KG, Door-to-Door.
- ⏱️ Fast Timeline: 3–5 working days.
- 📱 Daily Updates: Direct WhatsApp tracking with our team.
International Worldwide Shipping
We deliver to Europe, the USA, and worldwide within 8–15 days. All shipments follow strict safety-first packaging protocols to ensure secure arrival.
Return Shipping
For approved returns, customers are responsible for return shipping costs and shipping insurance on all change-of-mind returns. Verified manufacturing defects are exempt — Luna Dura covers return shipping in defect cases. For full terms, see our Returns, Refunds & Warranty page.
Need help with delivery or timing?
Email care@lunadura.com or info@lunadura.com, or chat with our team:
👉 Chat with our Delivery Team
Need help choosing a gift?
Unsure if she prefers silver or gold? Worried about picking the right size?
Our style experts are online to help you choose the perfect piece with confidence.
